Virtual Receptionist

How does it all work?

Calls to you are diverted to a unique UK telephone number which we answer in your name.

  • Calls answered within 30 seconds
  • Call handling by efficient and courteous receptionists
  • Out of hours calls are sent to your voicemail which we action the next working day
  • Messages forwarded to you quickly by email or text
  • Appointments and bookings managed and reminders sent
  • Cost effective, professional reception service

What do I need?

To use our virtual receptionist services, for bookings and new patient appointments, all you need is an internet connection and an online diary.

For the messaging service you just need to give us an email or sms number for your messages. Our clinic software will take care of the rest.

That’s it!

Most diary functions can be handled on  mobile devices, such as an iPhone, smartphone or tablet. Some diaries simply access  by logging into a secure webpage.

Is it safe?
What about Security?

We take the security of your system very seriously – therefore, we have safe and secure access protocols in place to safeguard your data. there is a link to our GDPR audit at the bottom of the page.



Contact us today – let Real Time Reception take away the stress of your diary and appointment booking.
0800 193 0121 or [email protected]

Never miss another call or booking
Call 0800 193 0121 or email [email protected]