podiatrist who uses our virtual reception service

Professional AHPs let Real Time Reception handle their bookings and concentrate on their patient.

Our Virtual Reception Service…

was created by health professionals, for health professionals.

Your business needs a professional front end  to complement your professionalism.

You need to pick up the call, capture the booking and create the income stream.

You haven’t got time to do this yourself, and a full time receptionist is expensive so a virtual reception service is exactly what you need.

In 2006 Howard Hughes (Chiropractor) and Jennifer Spencer (Podiatrist) started Real Time Reception Ltd.

We used our experience of running a practice and business to provide the service we knew health professionals need.

 

Telephone Receptionist

Telephone Receptionist

  • We provide a service tailored to our clients needs
  • We are able to maintain a relationship with our clients.
  • We have always concentrated on the health sector because it is what we know
  • Our emphasis is always to give our clients and their customers the best service we can

A happy team is an asset.

We spend 3 months training each member of staff, so we try to look after them. We are very proud of our team, most of them have been with us for more than 5 years. They are always courteous and helpful to your customers.

Staff learn to understand you and your business, and provide an enviable level of stability.

We are constantly updating our technology.

There have been huge changes in telecomms and software over the last 10 years. We are constantly on the lookout for useful apps and upgrades. We look for new services that may be of use to our clients.

We are registered with the ICO (Information Commisioners Office)

Online privacy is very important. We undertake to maintain privacy for you and your customers. We never pass on information to other companies or agencies. We do not pass contact information to any other body.

 

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