By health professionals,
for health professionals

We’ve been there!

In 2006, chiropractor Howard Hughes and podiatrist Jennifer Spencer established Real Time Reception to help fellow health professionals concentrate on their clients and grow their businesses.

As busy practitioners, Howard and Jennifer knew the pressures of giving outstanding care whilst juggling enquiries, telephone calls and diary management. They were confident there was a better way!

With other  health care professionals, they established a team to help physiotherapists, podiatrists, chiropractors, counsellors and similar professionals to focus on their clients – whilst they answered their calls, converted new enquiries and booked appointments with their new call answering service.

Virtual receptionist

Our remote reception service offers superb customer service

Unique Experience

Created by health professionals for health professionals, we have insider knowledge of what our clients and their customers need.

As the dedicated clinical receptionist service for health and medical professionals, we deliver:

  • First-hand understanding of your business, patients and requirements
  • Personal one-to-one service from our small friendly team
  • Over 10 years’ experience helping health professionals to thrive

We Go Above & Beyond

As well as being highly cost-effective, we go further to deliver the service your business and customers deserve:

  • Constantly updating our technology to provide the best solutions
  • Thorough three months training and support of all new staff
  • Registered with the Information Commissioners Office to protect your privacy
  • Maintain a dedicated and loyal team, with most staff with us for over 5 years

Let Real Time Reception and a virtual medical secretary take away the stress and help your business thrive.

Never miss another call or booking
Call 0800 193 0121 or email