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Real Time Virtual Receptionists for Health Professionals by Health Professionals – because Every Call Matters

 

We are one of the first Virtual Reception companies in the world. We started in 2005, providing a Virtual Reception Service to podiatrists (my profession), and we have grown and expanded, incorporating new services as they were developed and as our clients asked for them.

These days we will:

  • book into any of the many online diaries,
  • take secure card payments
  • email or text appointment reminders (if your diary isn’t doing that already)
  • give your clients any information you want us to give.

So our virtual reception service will pick up the incoming call, make the booking and  take the deposit – or any variation on this.

We can send you messages  – (if you want us to).

If you are struggling to pick up your business calls while you concentrate on your client you can rely on our virtual reception service to keep your business up to speed, because

Every Call Matters

Available for Permanent, temporary or holiday cover, whenever you need it most!

Our Services

 

Impress Your Clients

  • Never miss another booking or important call
  • Don’t let the telephone interrupt your patient’s time
  • Always be available to new and existing clients
  • Relax as we book customers into your diary – there and then

Health Care Reception Specialists

  • Our service is specifically designed for health professionals
  • You’ll receive a personal one-to-one service from our small friendly team
  • We’ve over 10 years’ experience supporting clients to grow
  • We’re dedicated health receptionists and customer care experts

You will want to know the cost

A virtual reception service costs much less than employing your own receptionist on site, and it’s a lot less hassle for you.

The charges are based on units of work – each incoming call (including bookings), each payment , each message is charged as a unit

Our skilled team of receptionists have been with us for years, and we are grateful to them for that as we invest several months in training. The team really know the job – our staff turnover is enviably low. And because we do all the sick pay, holiday pay, pensions etc, you don’t have to.

Discover Our Friendly Teamreal time virtual receptionist

We’re more than just your virtual office. Our receptionists get to know your business, your clients and what makes your practice stand out – as if we’re in your workplace.

We give your business the personal touch – handling telephone calls and booking appointments – ensuring every call is answered professionally and makes the very best first impression.

Simplify Your Business Life

There isn’t always time to answer telephone calls, capture bookings and give your patients the personal service they deserve – we understand, we’ve been there.

Don’t worry, we can help. Our knowledgeable and experienced health receptionists are there to take the stress away and simplify your working life. You can leave it confidently in our hands.

Never miss another call or booking
Call 0800 193 0121 or email sales@realtimereception.co.uk