Online Appointment Booking

Helping you manage your bookings!

If your business runs on appointments, we can help.

Our service not only frees you from handling routine calls but can actively improve your client’s perception of your customer service.

We have a wide and varied client base of many professionals such as:

  • clinical appointments

    Clinical appointment diary

    Health /Medical practices

  • Physiotherapists
  • Podiatrists
  • Chiropractors
  • Osteopaths
  • Tour Operators
  • Event managers
  • and many more!

All of the above rely on us to look after their virtual receptionist and telephone answering needs – and we’d love an opportunity to look after yours too!

Our simple and effective receptionist services

Letting us take the strain of your appointment booking couldn’t be simpler:

  • You give us all the information about how you run your business
  • We answer your calls for you, give your clients the information they need and then make the booking for you.

Appointments are made directly to your online diary. We can help you set up your diary  to reflect exactly the hours you work. Should you need to cancel a booking we are happy to do this for you, then confirm it has been done. We work with several online diaries including Google and practice management software. We will work with the diary of your choice.

You can check you bookings from anywhere with internet access

You can access your diary anwhere

Any time, any place, anywhere!

You can access your diary any time and anywhere with any internet connection, so it is easy to check your bookings if you are at home, at work, on the move– even on holiday if you want to!

 

Instant Booking means NO overlap and NO double booking.

Our dedicated receptionists can also reschedule existing appointments and send text reminders to your clients. We keep you fully informed and will let you know in the event that clients have cancelled or moved appointments.

Email Appointment Service: Emails from clients can be directed through your own website, or forwarded by you, direct to us. Your clients receive a response within 2 working hours to confirm their appointment

Indirectly Bookable Services: If you  provide services to the NHS, we can manage Indirectly Bookable Services (N3) for Independent Healthcare Service Providers (IHSP) through Choose and Book. Talk to us to find out more.

Reliable, professional and affordable, – price plans April 2017

Contact us today – let Real Time Reception take away the stress of your diary and appointment booking.
0800 193 0121 or sales@realtimereception.co.uk

Web Design, Norwich