Working with RTR we know that callers get a response and they know that their call is important to us
Silk House Therapy & Wellbeing has been working with and supported by Real Time Reception for 6 years. RTR has provided more than a messaging service. As a small practice we could not afford to hire a full-time receptionist but it was important for us that new callers who may be anxious, confused, distressed received a response from a human being who conveyed warmth and care. Working with RTR we know that callers get a response and they know that their call is important to us. We really appreciate the support we continue to receive from RTR (5 days a week, 52 weeks of the year) which allows us to fully focus on our client work.
Hayley Stevens, Director
Silk House Therapy & Wellbeing


